Cancellation Policy
Cancellations Made Simple
Standard Orders:
You may cancel your order at any time before we begin preparing it. Once preparation has started, cancellation is no longer possible.
Deliveries Outside Al Ain:
For orders scheduled outside Al Ain, cancellations must be made at least 24 hours in advance.
How to Cancel:
Email support@twk.ae WhatsApp us on +971 54 558 5060 with your order number.
Incorrect Delivery Info:
If an order fails due to incorrect address or unreachable contact, the order is non-refundable.
